Craft.Social — Terms of Service Effective Date: 06 November 2025 Operator: Dragon Media LLCfz, Dubai, United Arab Emirates (“Dragon Media”, “we”, “us”, “our”) Service: Craft.Social websites, apps, APIs, SDKs, and any related services (collectively, the “Service”). Summary (not a substitute for the terms): By using Craft.Social, you agree that all inputs, uploads, chat logs, prompts, bot definitions, and the AI outputs generated for you (together, “User Materials”) are owned by Dragon Media. We may use them commercially and non‑commercially. You receive a non‑exclusive license to use outputs, but not exclusive ownership, even if you used paid tokens or watched ads. Do not submit confidential information. You must follow the acceptable use and pay for tokens/fees as described below. Legal note: This document is a general template and not legal advice. Local laws vary. Please have a UAE‑qualified counsel review before publishing. ⸻ 1) Acceptance of Terms By accessing or using the Service, you agree to these Terms of Service (“Terms”) and to our Privacy Policy (incorporated by reference). If you do not agree, do not use the Service. We may modify these Terms at any time by posting an updated version. Changes take effect upon posting unless otherwise stated. Your continued use constitutes acceptance. 2) The Service Craft.Social provides AI chatbot interactions that can generate or transform text, audio, images, video, and allows creating/hosting individual chatbots/agents (“User Bots”). The Service may include both free and paid features, rate‑limits, and an API. We may add, remove, or change features at our discretion. 3) Eligibility & Accounts • You must be at least 18 (or the age of majority in your jurisdiction, if higher) to create an account, purchase tokens, or use the API. • If you are acting on behalf of a company, you represent you have authority to bind that company. • You are responsible for your account credentials, securing your devices, and all activity under your account. 4) Token Economy, Plans & Billing • Tokens & Pricing. Paid usage is calculated by a token system and/or metered features. Pricing, quotas, and rate limits may change. Free tiers have lower priority and/or more restrictive limits than paid plans. • Billing. You authorize us (and our payment processors) to charge your selected payment method for purchases, subscriptions, taxes, and any applicable fees. • Auto‑Renewal. Subscriptions auto‑renew until canceled. You can cancel in your account settings; cancellations take effect at the end of the current billing cycle. • No Ownership from Payment. Paying for tokens or viewing ads does not grant exclusive ownership or any additional IP rights in any outputs or in the Service. • Refunds. Except where required by law, all payments are non‑refundable. We may provide courtesy credits at our discretion. • Chargebacks. You agree not to make fraudulent or bad‑faith chargebacks. We may suspend or terminate accounts involved in chargebacks. 5) Key Definitions • Input/Prompt: text, audio, image, video, code, files, or other data you or your systems submit to the Service. • Upload: content stored or hosted via the Service (e.g., training data for a User Bot). • Output: model‑generated or post‑processed content returned by the Service. • User Materials: collectively, Inputs, Uploads, Outputs, User Bots, messages/chats, ratings/flags, and Feedback. • Feedback: comments, suggestions, bug reports, or ideas you provide about the Service. • Craft IP: the Service, models, software, workflows, designs, documentation, and all related IP owned or licensed by Dragon Media. 6) Ownership; Licenses; Use of Data 6.1 Assignment of Rights (User Materials). To the maximum extent permitted by law, you irrevocably assign to Dragon Media all right, title, and interest in and to all User Materials you submit, upload, or that are generated or derived via your use of the Service, including worldwide copyrights, neighboring rights, database rights, and any other intellectual property and proprietary rights (collectively, “Assigned Rights”). You waive (and agree not to assert) any moral rights or similar rights to the extent permitted by law. 6.2 Fallback License Where Assignment Is Not Permitted. If applicable law does not permit assignment of some or all User Materials, you grant Dragon Media an exclusive, perpetual, irrevocable, worldwide, royalty‑free, fully paid, transferable, and sub‑licensable license to use, reproduce, host, store, adapt, modify, translate, create derivative works, perform, display, distribute, commercialize, and otherwise exploit such User Materials for any purpose. 6.3 License Back to You (Outputs & User Bots). Subject to these Terms and timely payment of fees, Dragon Media grants you a non‑exclusive, worldwide license to use, reproduce, and display the Outputs we deliver to you and the User Bots you configure for your personal or business purposes, including to commercialize your products/services. This license is non‑transferable and non‑sublicensable (except to contractors or affiliates working for you who must comply with these Terms). You do not obtain exclusive ownership of any Outputs or User Bots, even if generated using paid tokens or funded by ad views. 6.4 No Exclusivity; Similar Outputs. Because generative systems are probabilistic, others may receive similar or identical outputs. We do not guarantee uniqueness or confidentiality of Outputs or prompts. 6.5 Data Use; Commercial & Non‑Commercial Use by Us. You expressly consent to Dragon Media using User Materials for commercial or non‑commercial purposes we deem beneficial to the company, including model training, evaluation, safety, analytics, product improvement, marketing, case studies, publishing, and content moderation. We may aggregate, de‑identify, index, or otherwise process User Materials. Do not submit confidential or sensitive information to the Service. 6.6 Third‑Party Rights & Compliance. You represent and warrant you have all rights necessary to grant the assignment/license above. Do not upload or prompt with content you lack rights to. You are responsible for clearing third‑party rights (e.g., music, images, likeness, trademarks). If you do not control such rights, do not submit that content. 6.7 Feedback. Feedback is voluntarily provided and becomes our property. You assign all rights in Feedback to us; if not assignable, you grant the exclusive license described in §6.2. 7) Acceptable Use Policy (AUP) You will not use the Service to: • violate laws or rights (privacy, publicity, IP, export/sanctions); • generate, upload, or facilitate malware, exploits, or automated abuse (spam, scraping, DDoS, jailbreak distribution); • create or disseminate illegal content, harassment, hate or extremist content, sexual content involving minors, sexual exploitation, or content that intends to incite violence or self‑harm; • attempt to reverse engineer, extract weights, datasets, or trade secrets; • misrepresent outputs as created by a human where disclosure is legally required; • circumvent rate limits, quotas, paywalls, or usage caps; • submit special category personal data (e.g., health, biometrics) or others’ personal data without a lawful basis and consent where required. We may remove content, throttle, suspend, or terminate accounts that violate this AUP. 8) API & Developer Terms If you use our API/SDK: • keep keys confidential; do not share, embed in client apps, or publish; • implement rate limiting, attribution, and any required notices; • do not cache or store Outputs or third‑party data longer than permitted; • comply with our docs and with any third‑party model/vendor terms we surface; • we may revoke access at any time. 9) Third‑Party Services & Models The Service may rely on third‑party models, hosting, content filters, payment processors, and app stores. Their terms and privacy notices may apply in addition to these Terms. We are not responsible for third‑party services and disclaim associated liabilities. 10) Moderation; Takedown; IP Complaints We may remove content or suspend accounts at our discretion. For IP complaints (e.g., copyright/trademark), contact [email protected] with details sufficient for us to investigate (links, proof of ownership, your contact info, and a statement under penalty of perjury that you are authorized). We may share your notice with the affected user. 11) Privacy & Data Protection Our Privacy Policy explains how we collect and process personal data. By using the Service, you consent to cross‑border transfers and processing in jurisdictions we select. Do not submit confidential information; User Materials are not treated as confidential (§6.5). 12) Beta & Experimental Features Beta features may be unstable, incomplete, or withdrawn. They are provided as‑is with no SLA, and usage may be limited. 13) Changes to the Service We may modify, suspend, or discontinue any part of the Service, including free tiers, quotas, and models. If we discontinue a paid feature materially early, we’ll provide a pro‑rata credit or alternative where required by law. 14) Warranties & Disclaimers The Service and all Outputs are provided “AS IS” and “AS AVAILABLE.” We and our suppliers disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non‑infringement, accuracy, and quiet enjoyment. AI may be wrong or incomplete. Do not rely on Outputs for professional advice (medical, legal, financial, safety‑critical). 15) Limitation of Liability To the maximum extent permitted by law: • Indirect Damages. We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, revenue, data, or goodwill. • Cap. Our total liability for all claims arising out of or relating to the Service is limited to the amounts you paid us in the 3 months before the event giving rise to liability (or USD 100 if greater). These limits apply even if a remedy fails of its essential purpose. 16) Indemnification You will defend, indemnify, and hold harmless Dragon Media and its officers, directors, employees, and contractors from and against any third‑party claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your User Materials, your use of the Service, or your breach of these Terms or law. 17) Term; Suspension; Termination These Terms remain in effect until terminated. We may suspend or terminate access immediately for any reason, including AUP violations, non‑payment, or legal risk. Upon termination, your right to access the Service ends. Sections intended to survive (including §§4–6, 10, 11, 14–22) survive termination. 18) Export & Sanctions You represent you are not subject to applicable sanctions and will not use the Service in embargoed countries or for prohibited end uses (e.g., WMD, military end‑use where prohibited). You will comply with UAE and applicable international export/sanctions laws. 19) Governing Law; Dispute Resolution These Terms are governed by the laws of the Emirate of Dubai and the UAE, without regard to conflict‑of‑laws rules. Any dispute shall be finally resolved by arbitration under the Dubai International Arbitration Centre (DIAC) Rules. Seat: Dubai, UAE. Language: English. One arbitrator unless the amount in dispute exceeds USD 1,000,000, in which case three arbitrators. Either party may seek injunctive relief in any court of competent jurisdiction to protect IP or confidential information. 20) App Stores & Platforms If you download our apps from Apple App Store or Google Play, their standard terms apply in addition to these Terms. Apple/Google are not responsible for maintenance or support. 21) Assignment You may not assign these Terms without our prior written consent. We may assign or transfer these Terms (including in connection with a merger, acquisition, or asset sale) without restriction. 22) Miscellaneous • Severability. If any provision is unenforceable, the remainder remains in effect. • No Waiver. Failure to enforce is not a waiver. • Entire Agreement. These Terms and the Privacy Policy are the entire agreement regarding the Service and supersede prior agreements. • Order of Precedence. If there is a conflict between these Terms and supplemental terms for a feature, the supplemental terms control for that feature. • Languages. If we provide a translation, the English version controls. 23) Contact Dragon Media LLCfz Dubai, United Arab Emirates Support: [email protected] Legal: [email protected]